We're recruiting for a Business Analyst to join our Programme Management Office (PMO) in our busy Bristol office. The PMO team consists of dedicated business analysts and project managers, often augmented with external consultants, to manage and implement complex projects. The Business Analyst role is an internal consultancy role which is key to ensuring successful outcomes by working with other Business Services teams (IT, Knowledge Management, Business Development, HR, Facilities) as well as fee earners on both discrete pieces of work and as part of project teams.
In return we will invest in you. We want you to be successful. You will receive a bespoke, on-going training programme to ensure you develop your commercial and technical skills to allow you to deliver the varied workload to a high standard. As a member of our Support team you will be a vital part of our continued success. There isn't an "us and them" mentality and you will be recognised for your hard work and support.
As a Business Analyst your day to day remit includes:
- Produce robust business cases and support the production of project plans, resource requirements and delivery of products to enable the realisation of business benefits Use appropriate business analysis activities throughout the project lifecycle to achieve the required outcomes.
- Identify and deliver successful business analysis products within different business change frameworks and environments e.g. agile, waterfall, projects and programmes.
- Identify and document business requirements using a range of business analysis techniques including interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, and task and workflow analysis.
- Proactively communicate and collaborate with external and internal clients to analyse information, functional and non-functional requirements.
- Drive and challenge business teams on their assumptions of how the solution will meet their needs.
- Be the liaison between the business units, technology and external suppliers. Serve as a link between the client and the project team.
- Work with requirements, user stories and acceptance criteria to create test scripts, plans and scenarios.
- Co-ordinate user acceptance tests ensuring participants undertake test duties to established standards.
- Support peers and junior team members to deliver business analysis products of a high standard throughout the project lifecycle.
- To proactively support project managers to manage, plan, structure and lead projects. Take responsibility for delivery and support the enforcement of project deadlines and schedules.
- As the need arises, there may be occasions where this role may, for example, be required to carry out other tasks that would more often be the responsibility of the project manager and it is an expectation that all at TLT will be flexible to ensure successful delivery.
The Ideal Candidate
Our employees are talented people, distinguished by technical excellence, with a willingness to embrace team working and a passion for client service. You will be able to demonstrate a similar supportive, flexible and driven ethos and will have accumulated the following experience and skills:
- Strong analytical and problem solving ability, including a thorough understanding of how to interpret the (predominantly internal) client's business needs and translate them into business/operational requirements.
- Ability to extract and document business processes and identify where improvements can be made.
- Excellent excel, good visio and Microsoft Office skills.
- Excellent interpersonal skills, able to understand, appreciate and adapt to different working styles and patterns to get the most out of the team and project contributors.
- Good technical/IT understanding (role is business focused not IT focused).
- Self-starter with good time management skills and ability to manage prioritisation of conflicting deadlines and expectations.
- Evaluate information gathered and distinguish user requests from the underlying true business needs. Work with the client to identify required changes.
- Document the results of business analysis, for example workflows, obtaining sign-off from clients on the As-Is and To-Be process or solution.
- Document use cases or user stories, analysing requirements and agreeing their priority with clients and stakeholders, including evaluating a minimum viable product for the proposed solution.
- Identify and track measures needed to realise the benefits from the project.
- Collaborate with subject matter experts (e.g. developers, solution and technical architects) to establish the technical vision and analyse trade-offs between usability and functional/performance.
- Review and update requirements, specifications, business processes and recommendations related to proposed solution to ensure traceability of decisions and related changes.
- Supports project managers to ensure risks and issues are identified and managed in a timely manner.
- End-to-end experience of the project lifecycle in both agile and waterfall models.
- Proven experience writing specifications for IT systems/requirements.
- Proven experience interacting, working and communicating directly with end users at all levels of an organisation.
- Commercial awareness.
- Ability to work on multiple independent projects at the same time and manage competing deadlines.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Facilitates team, project and client meetings where required.
- Understands how to communicate difficult/sensitive information tactfully.
- Persuade internal and external stakeholders of the benefits of new technology or strategies.
- Actively engages in project and team meetings.
- Acknowledges and appreciates each team member's contributions.
- Suggests areas for improvement in internal processes along with possible solutions.
- Willing and able to support peers and junior business analysts.
- Thinks creatively for solutions to issues and problems.
- Identifies and manages critical issues.
- Continually seeks opportunities to increase client satisfaction and further client relationships.
- Manages client expectations effectively.
TLT is committed to creating a diverse working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and as a Disability Confident Employer, we are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on HR-Recruitment@TLTsolicitors.com . Or if you prefer our dedicated Diversity and Corporate Responsibility Advisor, Tanya Williams on firstname.lastname@example.org
We value our employees highly and we want you to feel valued. You will receive a competitive basic salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.
About the Firm
We’re an ambitious UK law firm built around the needs of our high profile clients. With over 1000 employees and 100 partners across our six UK offices, we’ve grown considerably in the last three years – and so have our revenues. Open-minded? Definitively. Forward-focused? Absolutely. An energetic firm with an entrepreneurial, collaborative culture, we’re always looking to recruit highly talented individuals with the drive to succeed. So if you’re dynamic, determined and looking for a firm where you can develop your skills, join us and we’ll give you everything you need to thrive.