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Business Support Officer

Job Introduction

We are now recruiting for a Business Support Officer to join our Business Support team based in Bristol. This is a full time and permanent opportunity working within our Business Support team which supports our Banking and Lender Services Group across all jurisdictions.

In return we will invest in you. We want you to be successful. You will receive a bespoke, on-going training programme to ensure you develop your commercial and technical skills to allow you to deliver the varied workload to a high standard. As a member of our Support team you will be a vital part of our continued success. There isn't an "us and them" mentality and you will be recognised for your hard work and support.

Role Responsibility

As a Business Support Officer your day to day remit includes:

  • Internal and External Reporting
  • Ad hoc project work
  • Amendments to Solcase
  • Assist with firm wide PAOs
  • Support in all Business Support processes
  • Support in all Compliance Auditing and Reporting
  • Supply of Client Dashboards
  • Management of 3rd party Agents
  • Audit/Call Calibration
  • Completion of Client Questionnaires
  • Attendance at Client Audits

The Ideal Candidate

Our employees are talented people, distinguished by technical excellence, with a willingness to embrace team working and a passion for client service. You will be able to demonstrate a similar supportive, flexible and driven ethos and will have accumulated the following experience and skills:

  • Satisfactory levels of literacy and numberacy
  • Effective record keeping and telephone communication skills
  • Excellent attention to detail
  • Good Excel knowledge
  • A conscientious, "can-do" attitude
  • Be client focussed and supportive of team members

TLT is committed to creating a diverse working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and as a Disability Confident Employer, we are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on HR-Recruitment@TLTsolicitors.com . Or if you prefer our dedicated Diversity and Corporate Responsibility Advisor, Tanya Williams on tanya.williams@tltsolicitors.com

Package Description

We value our employees highly and we want you to feel valued. You will receive a competitive basic salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.

About the Firm

We’re an ambitious UK law firm built around the needs of our high profile clients. With over 1000 employees and 100 partners across our six UK offices, we’ve grown considerably in the last three years – and so have our revenues. Open-minded? Definitively. Forward-focused? Absolutely. An energetic firm with an entrepreneurial, collaborative culture, we’re always looking to recruit highly talented individuals with the drive to succeed. So if you’re dynamic, determined and looking for a firm where you can develop your skills, join us and we’ll give you everything you need to thrive.

TLT LLP

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