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Case Handler - Mortgage Enforcement - NI

Job Introduction

We are currently recruiting for a Case Handler for the Mortgage Enforcement team in Belfast. You will act for mortgage lenders in taking steps to enforce their security by way of possession of the mortgaged property, at all times having regard to the commercial interests of the client. You will also carry out work delegated by the Team Manager efficiently and within relevant service standards.

In return we will invest in you. We want you to be successful. You will receive a bespoke, on-going training programme to ensure you develop your commercial and technical skills to allow you to deliver the varied workload to a high standard. As a member of our Support team you will be a vital part of our continued success. There isn't an "us and them" mentality and you will be recognised for your hard work and support.

Role Responsibility

As a Case Handler your day to day remit includes:

  • Take responsibility for running own caseload as driven by case management system (Solcase).
  • Check proceedings issued correctly.
  • Take enforcement action.
  • Set up bailiff appointments and advise clients.
  • Ensure billing is accurate and action unbilled disbursements accordingly.

The Ideal Candidate

Our employees are talented people, distinguished by technical excellence, with a willingness to embrace team working and a passion for client service. You will be able to demonstrate a similar supportive, flexible and driven ethos and will have accumulated the following experience and skills:

  • A natural empathy/affinity with Clients and a good telephone manner, with a clear diction.
  • Competent numeracy and spelling skills.
  • Able to demonstrate a proactive approach and attention to detail.
  • Organisational and time management skills.
  • Ability to cope with changing levels of workloads.

TLT is committed to creating a diverse working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and as a Disability Confident Employer, we are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on HR-Recruitment@TLTsolicitors.com . Or if you prefer our dedicated Diversity and Corporate Responsibility Advisor, Tanya Williams on tanya.williams@tltsolicitors.com 

Package Description

We value our employees highly and we want you to feel valued. You will receive a competitive basic salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.

About the Firm

TLT is committed to creating a diverse working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and as a Disability Confident Employer, we are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on HR-Recruitment@TLTsolicitors.com . Or if you prefer our dedicated Diversity and Corporate Responsibility Advisor, Tanya Williams on tanya.williams@tltsolicitors.com 

TLT LLP

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