We are recruiting for a Part-Time Receptionist to join our Facilities team in Bristol.
This team are responsible for the smooth running of various day to day activities including switchboard, the conference suite, catering, post, archives, document services, office moves, security, health & safety and many other support functions.
The team are responsible for providing a first class customer focused service to clients - dealing professionally with external and internal clients both face to face and via the telephone.
The successful part-time applicant should be able to work 3 days per week, Monday - Wednesday.
In return you will receive a competitive remuneration coupled with the genuine opportunity to be part of successful team and firm dedicated to continued growth. You will also receive access to TLT's industry recognised training and development programmes ensuring you are provided with the tools for a successful career.
•To maintain team cover of the Conference Suite area between 8am and 6.00pm with a shift rota.
•To create a welcoming environment and provide a professional front of house service to visitors and people contacting the Firm and all TLT staff.
•To ensure clients' needs are met in terms of catering, car parking facilities etc.
•Ensure all staff practice correct manual handling when setting up rooms and equipment.
•Set up all IT equipment including laptops, plasma screens, DVDs, webinars and Skype meetings for each meeting.
•To check conference rooms prior to and when vacated by clients, ensure the rooms are cleared and set up with necessary IT kit and furniture for the next meeting and facilities in the room available when the meeting starts.
•To ensure conference rooms are organised for events in conjunction with Business Development. Liaising with Business Development and to assist with the delivery of events as they occur. This may require some flexibility with work hours on occasion for attendance at early morning or evening events.
•To ensure rooms are allocated effectively via our room booking system and ensure all entries are accurate and meaningful and to update the diary for the visitors car parking and liaise with security to monitor the car park spaces
•Process meeting room bookings using Rendezvous software with all booking requests processed within two hours.
The Ideal Candidate
Our employees are talented people, distinguished by technical excellence, with a willingness to embrace team working and a passion for client service. You will be able to demonstrate a similar supportive, flexible and driven ethos and will have accumulated the following experience and skills:
•Excellent client care skills with the ability to deal with clients and employees face to face and on the telephone and able to take control of situations, remain calm and put people at ease
•Ability to work and deliver a service encompassing the firm's core brand values.
•Excellent communication skills with a confident manner being polite and friendly at all times
•Experience of hosting or assisting with events
•Ability to multi-task and prioritise work effectively.
•Ability to maintain confidentiality at all time
•IT skills with knowledge of Outlook, Word, Powerpoint and Excel
•To demonstrate a continuing desire to acquire knowledge, skills and attitudes required to support a firm offering professional services
We value our employees highly and we want you to feel valued. You will receive a competitive basic salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.
About the Firm
We’re an ambitious UK law firm built around the needs of our high profile clients. With over 1000 employees and 100 partners across our six UK offices, we’ve grown considerably in the last three years – and so have our revenues. Open-minded? Definitively. Forward-focused? Absolutely. An energetic firm with an entrepreneurial, collaborative culture, we’re always looking to recruit highly talented individuals with the drive to succeed. So if you’re dynamic, determined and looking for a firm where you can develop your skills, join us and we’ll give you everything you need to thrive