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Billing Manager/Supervisor

Please Note: The application deadline for this job has now passed.

Job Introduction


We are recruiting for a Billing Manager to join our busy Finance team in Bristol. You will report to the Finance Manager working alongside our credit control and reporting departments. This is a newly created role and an opportunity to create a centralised billing department from scratch. As well as centralising the firms billing function, this role would look to improve the end to end billing process by bringing forward the billing dates and actively managing outstanding WIP. It would be ideally suited to someone with previous legal finance billing and WIP management experience.

In return we will invest in you. We want you to be successful. You will receive a bespoke, on-going training programme to ensure you develop your commercial and technical skills to allow you to deliver the varied workload to a high standard. As a member of our Support team you will be a vital part of our continued success. There isn't an "us and them" mentality and you will be recognised for your hard work and support.

Role Responsibility

As a Billing Manager your day to day remit includes:
• Accountable for WIP management and reducing WIP days
• Accountable for billing end-end journey
• Day to day management and development of the billing team 
• Working with teams from across the business and to ensure accurate billing facilities, timely cash flow and regulatory compliance
• Working with the financial and legal team to ensure financial policies and procedures are implemented and appropriate financial controls are in place and adhered to 
• Establishing an agile customer first culture of continuous improvement
• Prepare & communicate monthly billing targets to partners & case handlers and work with both front & back office to meet these targets 
• Develop and maintain tracking and reporting systems to report on WIP and billing variances
• Review processes for efficiency, recommend and execute improvements
• Monthly review of unbilled WIP balances 
• Identify neglected unbilled WIP and escalate 
• Prepare reports on billing issues identified for partner and/or board awareness as required 
• Track contingent WIP value against estimated recoveries to identify valuation issues & ensure that write offs are done on a timely basis for resolved matters 
• Assist with the preparation of the valuation of WIP required for tax and fiscal year end purposes
• Responsible for defining team KPIs & driving performance. Comment on trends against actions / initiatives taken
• Create and maintain procedures for any client or matters with special handling requirements.
• Identify write offs and reasons, seek approval, document and ensure executed 
• Work with secretarial leads to ensure that legal teams are assisted and supported where required
• Implement and revise process which bring forward billing dates
• Develop and maintain tracking and reporting systems to report on WIP & Billing
• Oversee the execution of complex bills in a timely manner (e.g, multiple discounts, split-party billing, multi matter bills and preparation of electronic bills)
• Oversee the submission of bills electronically to various clients e-billing suites; Configure and maintain information on e-billing sites including setting up new clients.
• Oversee the timely billing and collection of personal disbursement accounts 
• Drive operational effectiveness through systems, processes, and resourcing improvements
• Ad hoc projects as required

The Ideal Candidate

Our employees are talented people, distinguished by technical excellence, with a willingness to embrace team working and a passion for client service. You will be able to demonstrate a similar supportive, flexible and driven ethos and will have accumulated the following experience and skills:

• Have previous experience of working within a busy finance department
• Experience of working with complex billing cases
• Stakeholder Management experience
• Be able to demonstrate continuous process improvement
• Be a strong leader with an ability to build a team from scratch
• Be competent in all Microsoft office applications, specifically excel
• Work well under pressure and to tight deadlines
• Have strong communication skills
• Be able to think laterally to solve problems within an evolving finance team
• Previous experience of working within a law firm, advantageous.

TLT is committed to creating a diverse working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and as a Disability Confident Employer, we are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on HR-Recruitment@TLTsolicitors.com 

Package Description

We value our employees highly and we want you to feel valued. You will receive a competitive basic salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.

About the Firm

We’re an ambitious UK law firm built around the needs of our high profile clients. With over 1000 employees and 100 partners across our six UK offices, we’ve grown considerably in the last three years – and so have our revenues. Open-minded? Definitively. Forward-focused? Absolutely. An energetic firm with an entrepreneurial, collaborative culture, we’re always looking to recruit highly talented individuals with the drive to succeed. So if you’re dynamic, determined and looking for a firm where you can develop your skills, join us and we’ll give you everything you need to thrive.


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